To be recognized as the leader in global sales and international marketing for hotel brands and destinations.
To dramatically improve revenue, visitation, market share, international brand recognition, brand loyalty and brand integrity for our hotel and destination clients by connecting these clients to international consumers and travel-related companies through our global network of offices providing local sales and marketing.
Introduction to Connect Worldwide
With 20 global offices, we pride ourselves in providing sales and marketing to the travel industry. Hotel and resort companies, destinations and other travel-related companies partner with connectworldwide to extend their global sales, marketing and distribution reach, resulting in increased revenue and share. We also provide meeting planners who are sourcing luxury international locations with exceptional hotels and resorts.
We think global but act local.
President and CEO
Born and educated in Europe, Eric Otto has worked in sales and marketing leadership positions for the world’s largest hotel brands.
For his twenty-five years in the travel industry Eric Otto is recognized as an international sales and marketing leader with expertise in global revenue generation.
Eric Otto founded connectworldwide in 2002 to satisfy the growing need of hotel companies and destinations around the world to market their brands in new and innovative ways. A dramatically changing global economy, and the necessity to cost effectively manage international sales, marketing and PR channels are driving the need for a new representation and sales and marketing model.
Eric Otto speaks four languages and enjoys cycling. He resides with his wife Christine in Scottsdale, Arizona, USA.
President CWW Japan
Marjorie is a recognized leader in the Japanese travel and tourism industry for 25 years, Marjorie is known for her innovative and cost-effective expertise in destination representation. During the course of her career she has represented 18 of the 50 U.S. states in Japan. Marjorie has served as chairman of ANTOR (Association of National Tourism Office Representatives) and the Japan Visit USA Committee, served as a director of numerous professional and trade organizations, advisor to the Japan Association of Travel Agents, and was the connectworldwide Affiliate of the Year in 2007 for her work on behalf of clients. While chairman of ANTOR, Marjorie lead the association’s effort to protest and successfully change the Japanese Ministry of Foreign Affairs travel warning policies after the 9/11 terrorist attacks. Marjorie is bilingual in English and Japanese and is a graduate of Georgetown University’s School of Foreign Service.
President CWW Mexico
Our Mexico Office is led by Mauricio Gonzalez. He was born and educated in Mexico City at Universidad Iberoamericana, BA in Hotel Management and MBA in Tourism Marketing. Mauricio Gonzalez has worked in sales and marketing positions for different multinational companies such as: Disney, Premier Cruise Lines, Sabre Inc, Sheraton, Choice Hotels International, Preferred Hotel Group and Connect Worldwide Inc.
With more than 20 years of experience in the Hospitality and Tourism industry and more than 10 years in the Destination Marketing business, Mauricio is recognized as a young and innovative leader. He is the former President of the Visit USA Committee Mexico. He has wide experience in destination marketing, strategic alliances and planning, as well as setting up innovative plans for the different segments of the industry such as MICE, Leisure and Corporate. His creativity is an important part of why he is considered a leader in the travel industry.
Other past positions include: Director of Marketing for Sheraton Centro Historico, President of the Visit USA Committee Mexico, Professor at Universidad Iberoamericana as well as CESSA University and active participation in different non profit organizations such as Special Olympics Mexico.
VP CWW Hotel Representation
Tracy has a broad knowledge of and experience in the travel industry. She started her career working for the airline industry with BMI at the expansion of the internet and third party websites. Having progressed in various senior management roles whilst at Intercontinental Hotels Group, she was predominately responsible for the global strategy of key travel management companies such as HRG and the corporate clients they service.
With her role as Commercial Director within a hotel organisation of quality independent hotels across the UK, she supported over 80 independent hotels, and specifically focused on maximizing revenue and sales from the global agency, conference and corporate specialists.
Since 2013, Tracy has been the Managing Director for CWW UK. She is also the CWW Vice President of Hotel Client Development.
Tracy’s favorite sport is tennis and she is an avid fan of Wimbledon. She resides in London with her husband.
VP CWW Hotel Representation
During his career in the tourism and hospitality industry, Gregor has gained broad expertise in sales and marketing. He worked on property as Director of Sales and Marketing and held several regional sales positions with major international hotel chains such as Kempinski Hotels, Starwood Hotels, Preferred Hotel Group covering all travel segments (corporate travel, leisure & MICE).
Gregor has a Bachelor of Science degree in Hotel Management from the University of Massachusetts and a Hotel Management Diploma from the University Center Cesar Ritz Switzerland. He speaks both German and English.
Since 2013, Gregor has been the Managing Director for CWW Germany. He is also the CWW Vice President of Hotel Representation and now the Managing Director for CWW Europe.
Gregor is a senior level tennis player in the second highest tennis league in Germany. He lives in Frankfurt with his wife and two children.
Director of Finance
Shawn Liu has been the Director of Operations for Connect Worldwide since 2014. In this role, Shawn looks after and manages all aspects of company’s operations, including finance, contracts, human resource and strategic planning.
Born and raised in China, Shawn speaks both Mandarin and English. Both of his parents were professionals in the travel industry and that’s how Shawn gained his passion and enthusiasm for the travel industry. As a big believer in outstanding client services and internal services, Shawn has built a close relationship with all CWW clients.
Prior to joining CWW, Shawn worked for the International and Consolidation department at Starwood Hotels and Resorts’ finance global headquarters in Scottsdale, Arizona.
Shawn is a certified public accountant and holds a Masters Degree in Accountancy from Arizona State University.
Managing Director CWW China
With more than 10 years of experience in the Hospitality and Tourism industry and more than 9 years in the Destination Marketing business, Karen is recognized as a young and innovative leader in the China Tourism market. She is the current executive board member of the Visit USA Committee China. She has wide experience in destination marketing, strategic alliances and planning, as well as setting up innovative plans for the different segments of the industry such as MICE, Leisure and Corporate.
Her creativity is an important part of why she is considered a leader in the travel industry.vAnd her multi culture background also allow her to understand both west and east side of the culture.
Other past positions include:Sr. Sales Manager of for Sea World Parks &Entertainment, China Account Director for San Francisco Travel Association,Executive Board Member of the Visit USA China Committee, Director of China for Pelican Hill Resort.
Karen was born in Taiwan and moved to U.S when she was 15 years old. Graduated from University of California San Diego with Communication degree. She speaks native English and Mandarin. She loves cooking during her spare time